Due to the high volume of inquiries, processing time may take up to 16 weeks from receipt of a complete application package. Please include the last 4 digits of your social security number and personal email address on all correspondence.
To ensure, through certification standards, that each student is served by professional educational staff who possess the minimum essential knowledge and skills needed to achieve outcomes for public education declared by the State Board of Education.
To provide clear, consistent, and accurate information to applicants/certificate holders regarding certification rules, procedures, and processes. To enhance applicant/certificate holder satisfaction with the services and products provided by the Certification Branch.
Contact the Certification Branch
Please check the Certification Branch website regarding general information on your certification status before you telephone our office.
Due to the volume of inquiries we receive, we cannot schedule personal appointments.
1. Credentialing Call Center 410-767-0412 or 1-866-772-8922 (toll free). Use this number to call for general information. Call Center is open Tuesday and Thursday between 8:30 am to 11:30 am and 1:00 pm to 4:00 pm except for State holidays. If you are currently under contract in a local school system, you must contact your local school system Human Resources Office or Certification Office.
2. Write to us at the following address:
Maryland State Department of Education
ATTN: Certification Branch
200 W. Baltimore Street
Baltimore, Maryland 21201