The complaint should be submitted by the complainant and/or his/her designee as soon as possible, but no later than 60 calendar days after the alleged violation to:
If the response by the Agency Equity Officer does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the State Superintendent of Schools or his/her designee.
Within 15 calendar days after receipt of the appeal, the State Superintendent of Schools or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the State Superintendent of Schools or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All complaints received by the Agency Equity Officer, appeals to the State Superintendent of Schools and responses from these two offices will be retained by MSDE for at least three years after which records will be destroyed.
The use of MSDE’s ADA Complaint Procedure does not preclude individuals from filing a formal complaint with the following agencies:
Maryland Commission on Civil Rights
6 St. Paul Street, Suite 900
Baltimore, MD 21202
410-767-8600 or 1-800-637-6247
U.S. Department of Education
The Wanamaker Building
100 Penn Square East, Suite 515
Philadelphia, PA 19107-3323
Telephone: (215) 656-8541
Facsimile: (215) 656-8605
U.S. Department of Justice Civil Rights Division
950 Pennsylvania Ave., NW
Washington, DC 20530
1-855-856-1247 or 202-514-3847; Fax: 202-514-8337; TTY: 202-514-0716
Employees seeking information on requesting ADAAA accommodations and their discrimination complaint filling options shall visit MSDE’s
Office of Equity Assurance and Compliance webpage.